LiveChat and Twitter should be answered quickly (if I'm online). Expect 24h for email (it's usually less than couple of hours on business hours). For phone call be ready for my French-Canadian accent.
If you have a quick question or concern ping me on twitter @mywineassistant.
You can reach my issue tracking email at email@example.com.
You can use the Support section of the application to open a ticket as well.
Even for a one-man company I can pick the phone to talk to my customers. You can reach me from Monday to Friday 9am to 4pm Pacific Time at 1.310.955.0127.
El Segundo, CA 90245